Lakeside Learning Transfer Challenge
Design a healthcare learning system that improves performance—not merely course completion.
From training activity to workplace capability
Lakeside Regional Health Centre has high course completion but recurring workflow errors, inconsistent onboarding, limited career pathways, and little evidence that learning transfers to practice. As Director of Learning and Workforce Development, you must redesign the system.
Student identification
Both names are required and will appear on the report.
Connect the learning system
Which recommendation most directly addressed an immediate performance gap, which strengthened transfer to the workplace, and how would you prevent Lakeside from mistaking course completion for organizational learning?
Lakeside Learning Transfer Challenge
Decision-by-decision feedback
Executive reflection
Recommended next steps
- Separate trainable gaps from workflow, technology, staffing, policy, and leadership causes.
- Use practice, feedback, manager reinforcement, protected time, and follow-up to support transfer.
- Evaluate learning, behaviour, organizational outcomes, accessibility, equity, and value—not completion alone.
About this training and development simulation
The Lakeside Learning Transfer Challenge is a free training and development simulation set in healthcare. As Director of Learning and Workforce Development at Lakeside Regional Health Centre, a fictional organization, you face a familiar problem: 94% of staff complete their courses, yet workflow errors keep recurring, onboarding is inconsistent and attendance is treated as proof of impact.
Your job is to redesign the learning system so that training actually changes practice on the unit. You decide where to start, how to support transfer of learning to the workplace, how to fix onboarding and career pathways, and how to measure results beyond completion rates.
What you will practise
- Diagnosing performance gaps before choosing training
- Designing for transfer of learning to the workplace
- Improving onboarding and career development
- Evaluating training beyond attendance (e.g., behaviour and results)
- Writing an executive reflection that connects the system
Created for Chapter 6 of the open textbook Human Resources Management and Labour Relations in Healthcare. It ends with a personalized report you can print or submit. See all healthcare HR simulations or all free simulations.